A 1-day training course designed to give you all of the Microsoft Outlook 2003 skills needed to operate effectively in today's demanding and rapidly changing business world.
Introduction
Summary of the Outlook Folder List
Using Contacts
creating, editing, deleting contacts * setting default options for new contacts * using different contact views * sorting your contacts * finding a contact * backing-up your contact data * e-mailing a contact's data
E-Mailing
sending a simple message * interrupting the preparation of a message * attaching a file from another application * e-mailing an open Office document * using distribution lists * forwarding or replying to a message * managing your inbox * diverting your e-mails to another contact * setting your e-mail options
Phoning
calling a Contact * creating Speed Dial numbers
Faxing
sending a fax * receiving a fax
Using the Journal
controlling the journal recordings * viewing the journal * deleting a journal entry
Using Appointments
entering an appointment * using reminders * creating 'all day events' * using the calendar view formats
Tracking Tasks
creating, modifying and deleting a task * setting a completion date * setting a task reminder * viewing tasks in the calendar * sorting, categorising, filtering tasks * creating recurring tasks * tracking the completion of a task
Using the 'Outlook Today' Summary
choosing your 'outlook today' options
Setting your Microsoft Outlook 2003 User Options
More Outlook Utilities
retrieving deleted items * viewing more than one Outlook folder * backing-up all your Outlook folders